Beversbrook Medical Centre

Beversbrook Medical Centre 2018-08-01 Person 5 5 0

This is just to say thank you for the opportunity to be with the Beversbrook team! The whole 9-week placement has been well spent with staffs who valued me as part of the team and supported my learning from the beginning until my last day. I observed and be a part of everyday practicalities of which helped my understanding of how care was within primary care. To the nurses and GP's, continue to provide excellent service and compassionate care to all your patients and service users. Great team indeed! Special mention as well to all the patients who let me be part of their care during their appointment. It was my great pleasure and I can't thank you enough. Student Nurse Mia

Beversbrook Medical Centre 2018-07-26 Person 4 5 0

Always very helpful, especially young man on reception who tries his best to accommodate. Doctors have time for you and make feel comfortable and not wasting their time. Nurse Practitioners excellent with advice and care. The Centre is as far as myself concerned excellent as was worried when moved here after having such a wonderful surgery where we used to live for over 30yrs.

Beversbrook Medical Centre 2018-07-19 Person 4 5 0

No particular comments. All staff work very hard though some seem to have more empathy than others. Too few full time GPS means a lack of continuity.

Beversbrook Medical Centre 2018-07-16 Person 5 5 0

Great efficient treatment, thank you

Beversbrook Medical Centre 2018-07-11 Person 3 5 0

In order to see a GP in a reasonable space of time, I was told to use a specific app which was texted to my phone. This would then do a first diagnosis and determine if the surgery could make time for me. The app barely works, crashed and locked up repeatedly on phone so I moved to a laptop. Crashed repeatedly again but eventually finished and told me I would need an appt that day. Given the poor performance of the app I had to follow up with another call to the surgery later on to confirm they had received the results, an appt was then made over the phone. So, I question why this couldn’t be done in the first place? What happens if you choose the wrong option from a limited list of responses to a question and get mis-diagnosed by the app? What if the unstable app doesn’t actually request the appointment as it should? I’m fairly tech savvy but I fear for the older or infirm who would really struggle with this. Anyway, when I eventually got in to see the doctor she was great, took the time to listen and help and followed up the next day as promised, very happy with that side of things!